Frequently Asked Questions
Everything you need to know about our premium optical lenses and accessories.
Are 7Artisans lenses compatible with my camera body?
Our lenses are designed for various mirrorless systems including Sony E, Fujifilm X, Micro Four Thirds, Canon RF, and Nikon Z mounts. Please check the specific mount type listed on the product page before purchasing.
Do 7Artisans lenses support autofocus?
Most of our classic lineup consists of manual focus lenses to provide a tactile, vintage shooting experience. However, we have recently introduced select AF models. Check the product specifications for 'AF' or 'MF' designations.
How long does international shipping take?
Standard international shipping typically takes 7-15 business days depending on your location. Expedited shipping options via DHL or FedEx are available at checkout for faster delivery.
What is your return policy for defective items?
We offer a 30-day return policy for any manufacturing defects. If your lens arrives with optical or mechanical issues, please contact our support team with your order number and photos of the issue.
Do I need an adapter to use these lenses?
If you purchase the lens mount that matches your camera (e.g., a Sony E-mount lens for a Sony A7 series camera), no adapter is required. These are native mount lenses.
Is there a warranty provided with my purchase?
Yes, all 7Artisans lenses purchased through our official store come with a 1-year limited warranty covering mechanical failures and manufacturing flaws under normal usage conditions.